Privacy Policy

1. Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is:

Shaun Richards Trading as Uni3DVerse.co.uk
Registered address: 137 Merrivale Road, Exeter, Devon EX4 1PW, United Kingdom
Email:info@uni3dverse.co.uk


2. Personal Data We Collect
We collect personal data you provide when you:

  • Register an account
  • Place an order
  • Contact customer service
  • Subscribe to newsletters

This includes name, contact information (email, phone), billing/shipping address, and order history. We do not collect or store full payment card details — these are processed by our payment providers.


3. Payment Processing
Payments are processed by Lightspeed Payments and PayPal. We do not store full credit or debit card numbers on our servers. All payment information is encrypted in transit using Transport Layer Security (TLS) and processed in accordance with PCI-DSS standards.


4. How We Use Your Data
We use your personal data to:

  • Fulfil your orders
  • Communicate with you about your account and purchases
  • Administer your account
  • Improve our services

Legal basis for processing includes performance of a contract, legitimate interests, and consent where applicable.


5. Cookies & Tracking
We use cookies for essential site functions and (with your consent) for analytics and marketing. Details are explained in our Cookie Policy.


6. Data Sharing & Third Parties
We share personal data only with:

  • Payment processors (Lightspeed Payments, PayPal)
  • Service providers (hosting, email platform)
  • Regulatory authorities when required by law


7. Data Retention
We retain personal data for as long as necessary:

  • Order data: up to 6 years for tax/accounting compliance
  • Account data: until account deletion or inactivity


8. Your Rights
Under UK GDPR you have the right to:

  • Access the personal data we hold
  • Rectify inaccurate data
  • Request deletion (subject to legal requirements)
  • Restrict or object to processing
  • Complain to the UK Information Commissioner’s Office (ICO)

To exercise these rights, contact info@uni3dverse.co.uk.



9. Changes to This Policy
We may update this policy; the latest version will be posted on this page.


This privacy policy was created on 09 March 2026.